Selangor Journal
— Picture by ROMAIN/UNSPLASH

Befrienders KL sees influx in calls, 9pct Covid-19, MCO related

By Ida Nadirah Ibrahim

SHAH ALAM, March 28 — As Malaysians are forced to socially distance themselves during the movement control order (MCO) period, there are some who feel further isolated and are in need of an avenue when facing an emotionally or mentally stressful situation.

The Befrienders KL helpline said there had been a 13 per cent increase in calls in the first week the control order was enforced.

Its executive director Kenny Lim said during the same period of time, 9 per cent of the calls received were on issues related to the Covid-19 pandemic or the restricted order itself, as there are those who experience mental illness conditions are triggered by the current looming crisis.

“Some of the issues faced by the callers are related to several factors such as anxiety and fear due to the current Covid-19 situation or feeling trapped and isolated for not being able to go out.

“There are also callers feeling depressed by the news or the negative development, while others express loneliness and isolation on being on their own,” he told Selangor Journal when recently contacted.

Lim said some of the callers are stressed as they have not been able to practise their usual self-care routines, such as going to the gym or jogging at the park.

He added that while the volunteers do not give advice or suggestions to the callers, they provide a safe space for the callers to talk about anything that is troubling them.

“Our trained volunteers offer a listening ear and would encourage callers to talk openly without the fear of being judged,” he said.

Lim stressed that it is important for the public to take care of their mental health during the order period.

He said the following are some activities that can be practised in the next few weeks:

  • Continue with normal routines as much as possible. But do allow some flexibility to changes that may need to take place.
  • Limit social media usage. Only read and share verified news from trusted sources, such as the Health Ministry. Keep emotions in check and know when to unplug.
  • Stay connected — social distancing does not mean social disconnection. Stay in touch with family members and friends.
  • Eat healthily, do some light exercise and get enough sleep.

Lim had also advised the public to reach out whenever needed, such as calling someone that is trusted or a helpline.

“Befrienders KL is available 24 hours a day. The Health Ministry and Mercy Malaysia have also partnered to start a hotline for those who are emotionally affected by Covid-19,” he said.

Those seeking help can contact them at 03-7956-8145/8144, or email [email protected]. For more details on Befrienders KL helpline in other states, visit www.befrienders.org.my.

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