By Sheeda Fathil
SHAH ALAM, May 4 — Pengurusan Air Selangor Sdn Bhd (Air Selangor) will issue water bills once every two months to its customers who did not register for e-billing service, says its corporate communications head.
Elina Baseri said the customers would receive a single invoice combining the bills from the current and previous month and the payment period will be set 30 days from the date of issuance.
“This billing method is applicable for domestic customers only. For non-domestic customers and e-billing subscribers, they will receive their bills on a monthly basis,” she said in a statement today.
Elina said the method is part of Air Selangor’s initiative to go paperless.
She had also urged customers across the Klang Valley to switch from paper bills to e-billing by registering at https://update.airselangor.com and opt to receive their bill via email or WhatsApp.
“Customers who choose to use WhatsApp service would need to make sure the phone number registered on the website is accurate and can receive messages on the application,” she said.
For more information, account holders can contact Air Selangor at 15300, WhatsApp at 019-2800919 or 019-2816793, on social media platforms (Facebook, Twitter and Instagram) and Air Selangor website (www.airselangor.com).
Air Selangor had also encouraged customers to download the Air Selangor application on their smartphone via the AppStore or GooglePlay for further details or to review their water bills.
