Selangor Journal
The Malaysian Communications and Multimedia Commission (MCMC) has successfully addressed 11,216 complaints or 99.83 per cent from the total complaints it received within the first six months of this year.

Covid-19: MCMC customer service line, complaints counters suspended

KUALA LUMPUR, Jan 11 — The Malaysian Communications and Multimedia Commission (MCMC) has suspended its customer service line and complaints counter at all its offices from today until a date to be announced later.

MCMC in a statement today announced the suspension of its 1800 188 030 line and complaints counters as a safety and precautionary measure due to the Covid-19 situation.

It said the public, however, could still channel their complaints via https://aduan.skmm.gov.my, e-mail to ([email protected]) or WhatsApp (016–220 6262) between 8.30am and 5.30pm (Monday to Friday).

“MCMC always priotises the safety and health of the public and its employees….any inconvenience is regretted,” it added.

— Bernama

 

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