Selangor Journal
Smooth traffic condition from the Jalan Duta toll plaza heading towards Rawang during an aerial survey of major expressways in the country with the Air Wing Unit (PGU) of the Royal Malaysia Police (PDRM), on May 8, 2020. — Picture by BERNAMA

PLUS committed to take good care of highway customers throughout MCO

KUALA LUMPUR, Jan 14 — PLUS Malaysia Berhad (PLUS) today reiterated its commitment to continue taking good care and providing the highest level of safety to those who need to use its highways either to transport essential goods or for business following the reimplementation of the movement control order (MCO) in selected states starting yesterday.

Its managing director, Datuk Azman Ismail, said the highway critical services such as frontline patrolling units, the PLUSRonda will be traversing the expressway on 24- hour loops to ensure the safety and assist its customers.

“In the event of emergencies, they can be easily contacted via the PLUSLine 1800-88-0000,” he said in a statement here today.

Azman also urged customers who require to travel on urgent matters to plan their journey properly and ensure that their Touch ‘n Go card and e-Wallets are sufficiently reloaded to minimize disruptions and need for physical interactions at the toll plazas.

Customers are also advised to adhere to the standard safety SOPs of wearing a face mask, registering on the MySejahtera app, checking temperatures at the designated points and keeping a safe distance of one-meter apart when lining up for food or using the highway facilities such as the Rest and Service Areas (R&Rs) and other public places during this period, he said.

According to Azman, there is also a pre-order function in the PLUS App, which enables food and beverage (F&B) ordering from selected R&Rs, which is convenient for takeaways.

“All premises at R&Rs and lay-bys which are located under MCO states (Penang, Selangor, Kuala Lumpur, Putrajaya, Melaka and Johor) are still open from 6am to 8pm but limited for take-away F&B services only as the dining areas at our food courts at the R&Rs under MCO states are closed to deter the convergence of crowds,” he said.

The operating hours for R&Rs and lay-bys in states under the Conditional MCO (Perak, Negeri Sembilan, Kedah and Terengganu), on the other hand, will be from 6am to midnight and dine-in is allowable with strict physical distancing and SOPs.

In addition, petrol stations along PLUS operated highways are still open and available 24-hours a day for customers, he added.

— Bernama

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