By Khairul Azran Hussin
SHAH ALAM, April 8 — The success of Selangor in becoming a Smart State by 2025 is dependent on how the civil servants in the state adapt to the digitalisation ecosystem.
Menteri Besar Dato’ Seri Amirudin Shari said conventional tasks such as manual filing systems should be replaced with smart integration systems, which would contribute towards becoming a digital government.
“If we visit government offices, you can see a lot of files and documents stacked. We should move towards new ways of working.
“Civil servants must understand what it is digitalisation and its process and from there we would be able to achieve it,” he said in his address during the 2020 Excellent Service Award (APC) ceremony at the Dewan Jubli Perak, Selangor State Secretariat building, here yesterday.
The state government had dedicated a total of RM369 million towards the digitalisation agenda in its 2021 Selangor Budget.
It had also channelled funds to the Smart Selangor Delivery Unit (SSDU), which was given the mandate to lead the development of the Smart Selangor programme.
The functions of the SSDU include smart government, economy, digital infrastructure, community and environment.
In addition, the 12 local authorities in the state have also begun implementing in stages the online process for the business permit application and renewal, or e-licence.
