Selangor Journal
Microsoft Teams app is seen on the smartphone placed on the keyboard in this illustration taken, on July 26, 2021. — Picture by REUTERS

Microsoft probes outages after Teams, Outlook go down for thousands

LONDON, Jan 25 —- Microsoft is investigating after its services including messaging system Teams and email platform Outlook went down for users around the world.

The service status monitoring website Downdetector recorded thousands of users reporting problems with Outlook, Microsoft 365 and XBox Live on Wednesday morning, reported German Press Agency (dpa).

The site had detected 4,132 incidents of people complaining of outages on Outlook in Britain, for example, as of 7:54am (0754 GMT) on Wednesday, while 1,971 complaints of Microsoft Teams outages had been reported by just after 8:10am.

Microsoft 365 Status, an account showing updates on Microsoft 365 service incidents, tweeted: “We’re investigating issues impacting multiple Microsoft 365 services.”

It later added: “We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.”

The company said it has received reports that the following services have been affected: Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business and Microsoft Graph.

Microsoft has been approached for comment.

— Bernama

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