Selangor Journal
Immigration Department director-general Datuk Seri Khairul Dzaimee Daud (in purple shirt) observing conditions at an Immigration examination counter for foreign citizens arriving into Malaysia, at the Kuala Lumpur International Airport (KLIA) in Sepang, on February 1, 2023. — Picture by BERNAMA

Motac working with KDN to overcome congestion at KLIA immigration counters

KUALA LUMPUR, March 2 — The Ministry of Tourism, Arts and Culture (Motac) will work together with the Home Ministry (KDN) to resolve the issue of congestion at immigration counters at the Kuala Lumpur International Airport (KLIA) and KLIA2, said its minister Datuk Seri Tiong King Sing.

It said Immigration officers had visited the affected counters yesterday and developed plans to settle the problem.

‘’We will discuss details of the plans and proposals with KDN where possible. Tourists entering our country should not be made to wait too long (to clear immigration),’’ he said after opening the UFI Asia-Pacific Conference 2023 hosted by the Malaysia Convention and Exhibition Bureau (MyCEB), earlier today.

On Monday, Home Minister Saifuddin Nasution Ismail said in Parliament that travellers from low-risk countries, namely Singapore, Brunei, New Zealand, Australia, Japan, South Korea, Saudi Arabia, Germany, the United States and the United Kingdom, can use the autogate facilities to clear immigration at KLIA and KLIA2, following long queues that had led to complaints from travellers.

Meanwhile, Tiong said The Global Association of the Exhibition Industry’s (UFI) presence in Malaysia held a significant meaning for the tourism industry in the country.

“As international travels are being restored to vibrancy, MOTAC is proactively supporting business events and activities that will attract high-yield delegates to Malaysia.

“I am excited to welcome the delegates of UFI to experience our country and recognise the great work between MyCEB and UFI,” he said.

— Bernama

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