ANKARA, July 19 — Microsoft Corp has said the underlying cause of the outage issue at Microsoft 365 apps and services has been fixed.
Anadolu Agency reported the company’s statement as saying that several Microsoft 365 apps and services have been restored to full functionality.
“Residual impact is still affecting some Microsoft 365 apps and services, and Microsoft 365 engineering is continuing to conduct additional mitigation actions to provide relief,” it said.
An update from United States-based cybersecurity firm CrowdStrike led to a mass tech outage worldwide at devices running the Windows operating system. Various businesses were hit by the incident.
“We are continuing to observe an increase in functionality and availability for the remaining impacted scenarios, and we are monitoring this closely to ensure we are progressing towards full recovery,” it noted.
Microsoft underlined that the event is being treated with the highest possible priority.
Earlier today, it said: “We are aware of an issue with Windows 365 Cloud PCs caused by a recent update to CrowdStrike Falcon Sensor software.”
Noting that Mac and Linux hosts were not impacted, CrowdStrike said: “This is not a security incident or cyberattack. The issue has been identified, isolated, and a fix has been deployed.”
— Bernama
