Selangor Journal
The public are seen waiting for their turn to be evaluated by healthcare workers at the Covid-19 Assessment Centre (CAC) at Malawati Stadium, Shah Alam, on May 17, 2021. — Picture by BERNAMA

Virtual Covid-19 assessment centre activated in Klang Valley for asymptomatic, mild cases

By Selangor Journal Team

SHAH ALAM, July 26 — The Greater Klang Valley Special Task Force (GKV STF) has activated the Virtual Assessment Centres (CACs) to better manage the overwhelming situation at CACs following the surge in Covid-19 cases.

Task force chief Datuk Dr Chong Chee Kheong said the Virtual CACs are set up to cater to positive Covid-19 cases that are asymptomatic or experience mild symptoms.

He said those who are close contacts of Covid-19 patients are also no longer required to undergo screening unless symptomatic and must self-isolate at home.

“All Covid-19 patients in the Greater Klang Valley who are experiencing mild or no symptoms are requested to not visit the CAC and to undergo home isolation and remote surveillance instead.

“Following reports that CACs in the Greater Klang Valley are overwhelmed due to the current surge of Covid-19 positive cases, the task force has activated Virtual CACs to ensure an efficient management response,” he said in a statement today.

Dr Chong said the implementation of new recommendations and the Virtual CACs would ease the crowd at physical CACs, improve patient waiting time, and ensure early monitoring of the positive cases.

“The Virtual CAC is part of the eCovid19 system responsible for monitoring patient conditions which enable easy and quick referrals for patients experiencing worsening symptoms to the nearest CAC or hospital.

“Furthermore, this innovative pathway saves a critical amount of time in identifying and reporting new Covid-19 positive cases,” said Dr Chong, adding that the new management guidelines would take effect immediately.

According to Dr Chong, asymptomatic Covid-19 patients or those with mild symptoms are required to take the following steps:

1. Immediately self-isolate at home;

2. Download the MySejahtera application to report Covid-19 positive test result and receive Digital Home Surveillance Order (HSO). The digital HSO also serves as a reminder that they are still legally under the HSO although they do not wear a pink tag;

3. Complete the Home Assessment Tool (HAT) found in the MySejahtera application on a daily basis;

4. The patient’s self-assessments will be monitored through the Virtual CAC Management Module within the eCovid19 system. They will be contacted by the CAC Call Centre should the need arise;

5. Patients who are required to visit the nearest CAC for a clinical assessment will be notified via the My Sejahtera application or call centre;

6. Patients in need of assistance may reach the CAC Call Centre at 03-7723 9299 (open 8am to 9pm daily) or the CPRC Hotline at 03-7723 9300 (open 8am to 12am daily);

7. In the event of worsening symptoms, patients should seek immediate care at the nearest hospital instead of waiting for a call from Virtual CAC.

The CACs were established to assess and risk stratify patients for isolation at home, Covid-19 Quarantine and Low-Risk Treatment Centre (PKRC) or hospital care.

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