KUALA LUMPUR, Aug 8 — P-hailing companies have given their commitment to be more transparent and to study further the views of the riders in calculating their payment rates, said Prime Minister Datuk Seri Anwar Ibrahim.
He said the commitment was pledged in a meeting with 24 service operators and five riders present to state their views and obtain first-hand responses from the p-hailing companies.
“Further study is important to improve the deliverer’s wage and the interest of consumers, especially in rural areas taking into consideration the capability of the companies involved,” Anwar said in a statement today.
On July 22, Anwar said he would call on all p-hailing operators to explain some of the issues faced by food and goods deliverers.
This is after a food delivery rider, during a Meet Anwar programme in conjunction with the Selangor Madani Rider Gathering programme, claimed the wage rate of riders is decreasing to RM7 and below, thus reducing their income.
The Prime Minister said after hearing the views of both sides today, the Unity Government has agreed to increase the allocation for upskilling initiatives and training led by the Ministry of Human Resources.
In addition to conveying the riders’ complaints about the delivery rate issue, the meeting also revolved around their income, social safety net, and the need for upskilling training.
“I have conveyed the sender’s complaint about the delivery rate issue. I have also heard views and complaints from operating companies operating outside the Klang Valley that are focused on rural services,” he said.
Also present at the meeting were Transport Minister Anthony Loke, Communications and Digital Minister Fahmi Fadzil, Human Resources Minister V. Sivakumar, and senior officials of the ministries.
— Bernama
