SHAH ALAM, Sept 26 — Some 60 per cent of officers on the Public Service Department’s exit policy list were successfully reinstated and remained in service after displaying better performance and motivation.
The exit policy aims to terminate or retire poorly performing officers with annual performance ratings of less than 60 per cent.
Chief Secretary to the Government Tan Sri Mohd Zuki Ali said the policy, introduced in 2015, showed the role of psychological officers had significant impact in helping civil servants maintain their performance.
“Psychological services are now the main core in managing human resources because the element of well-being is a determinant of service excellence,” he said when speaking at the opening ceremony of the 27th Public Service Psychology Conference of 2023 here today.
Therefore, to ensure psychological well-being throughout the service, psychological services need to be involved in the core business of ministries, departments and agencies because all clients need to be respected and their needs understood.
“This is also in line with the care and compassion element in the Madani agenda that we want to achieve,” he said.
At the same event, Zuki also launched the Value Champion Officer (VCO) initiative by appointing 15 officers from ministries, departments, the state secretary’s office and local authorities to preserve values of the public service through the best examples in the organisation.
In a statement distributed by the Public Service Department, it was announced the VCO will be fully implemented from next year as an initiative in line with the Malaysia Madani framework.
— Bernama
