KUALA LUMPUR, March 19 — The Transport Ministry (MOT) takes note of views or studies regarding the Kuala Lumpur International Airport (KLIA) as reference and advice in improving services at the airport, said Minister Anthony Loke.
He said MOT knows there are some weaknesses at KLIA, but they will try their best to upgrade the airport.
“As I mentioned yesterday, there are two big projects going on. The first is the aerotrain, which is being overhauled, and the second is the baggage management system, which is being upgraded. It will take a year or two to upgrade.
“There are also several projects being carried out by Malaysia Airports Holdings Bhd (MAHB) to upgrade and enhance the ambience in terminal 1 (KLIA),” he said.
Loke was speaking to the press today after a mock cheque presentation ceremony at Tunku Abdul Rahman University of Management and Technology (TAR UMT).
The minister was also commenting on a report by the Business Financing news portal, which said KLIA ranked eighth in the list of the worst airports in Asia, with a total score of 3.36 given by business travellers.
One of the reasons why KLIA’s performance declined was the lack of comfortable facilities at the airport, with tourists often complaining about its poor design, resulting in long queues and having to walk a long way to get to the terminal.
Loke added that not every study or view of a party should be taken as a conclusion or impression, as there are currently too many studies being carried out.
“What kind of methodology did he get to come up with that conclusion?… We are not taking a defensive approach, but it is a negative view that will be well received and an incentive for us to do more positively,” he said.
Regarding the mock cheque ceremony to TAR UMT, Loke said it was a RM40 million contribution from the Unity Government to help the university financially.
The Unity Government is committed to ensuring the annual allocation will be implemented in the first quarter of each year in its efforts to help ease the financial burden of TAR UMT to provide the best facilities to students, lecturers, and staff.
— Bernama
